Location:Boston, MA Property:The Liberty Hotel
Salary:Highly Competitive Salary Date Posted:5/16/2011
Type of Position:Management - Full Time Relocation Available:No
Company Overview
HEI views our associates as our greatest resource, and we hire and develop the best.
We have a culture of winning we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving? yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident initiative and results are rewarded.
Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Property Overview
The Liberty Hotel
215 Charles Street, Beacon Hill
Boston, MA 02114
(617) 224-4000
The Liberty Hotel, a Luxury Collection Hotel is perfectly situated in the heart of Boston??s Beacon Hill neighborhood. Formerly the Charles Street Jail, the Liberty was converted into a hotel in September 2007 but maintains historic jail catwalks throughout the lobby and reception, restaurant, bar, grand ballroom, and meeting rooms. Just a footbridge away from the Charles River and its Esplanade, the Liberty offers easy access to a wealth of outdoor recreation, unique shopping, entertainment and downtown Boston. With 300 guestrooms, 6,000 square feet of meeting space, and three on-site restaurants, the Liberty Hotel is ideal for business and leisure travelers.
Description
Job Description
The Group Sales Manager position manages accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
? Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
? Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
? Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments?? participation in servicing accounts.
? Develop and conduct persuasive verbal sales presentations to prospective clients.
? Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
? Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
? Comply with attendance rules and be available to work on a regular basis.
? Prepare correspondence to customers, internal booking reports and file maintenance.
? Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
? Attend trade shows, community events and industry meetings.
? Knowledge of market trends, competition and key customers of the hotel.
? Comply with attendance rules and be available to work on a regular basis.
? Perform any other job related duties as assigned.
Experience, Skills and Knowledge
? High school or equivalent education required. Bachelor??s degree preferred.
? 1+ years of past sales experience preferred.
? Essential prior experience in the field of hospitality with specific experience in catering sales.
? Must have experience at a similar size and quality hotel.
? Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers.
? Knowledge of hotel features, benefits, and competing hotels within the market
? Ability to execute appropriate action plans.
? Must be willing to ??pitch-in? and help co-workers with their job duties and be a team player.
? Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
? Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
? Able to set priorities, plan, organize, and delegate.
? Written communication skills to be concise, well organized, complete, and clear.
? Ability to work effectively under time constraints and deadlines.
? Command of the English language both written and verbal.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family??s needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our ??YouDecide?? and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Prior Sales Management experience in a hotel setting is preferred.
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